Association For Services Management International (AFSM) «
http://www.afsmi.org/ | | Not-for-profit organization which provides educational programs , networking opportunities , and research to enhance the success of s-business executives , managers , and companies. |
Customer Database Measurement Benchmarking Association «
http://cdmba.org | | Cdmba helps customer database management professionals identify the best business practices and compare operating performance. |
Help Desk Institute «
http://www.helpdeskinst.com/ | | Help desk institute (hdi) provides targeted information about the help desk and customer support industry. |
International Customer Service Association «
http://www.icsa.com/ | | Icsa is dedicated to promoting the development and awareness of the customer service profession through networking , education and research. |
Society Of Consumer Affairs Professionals «
http://www.socap.org/ | | As customer-driven management techniques expand in popularity , and the emphasis on retaining customers becomes more critical , socap provides the tools needed for corporations to reach their goal of maximum customer loyalty , excellent customer service and |
