Colorado Springs Customer Service Association (CSCSA) « http://www.cscsa.org/ | | Programs offered , membership and meeting details , and contact information. |
Consortium for Service Innovation « http://www.serviceinnovation.org/ | | A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. events , current members , mission , programs , press , articles and membership details. |
Contact Professionals Alliance « http://www.cpacan.com/ | | Canadian associaton for call centre managers , supervisors , and other operational staff. meets monthly in toronto and mississauga. |
Customer Care Institute (CCI) « http://www.customercare.com/ | | Cci is an international organization serving customer care professionals. we focus on customer care issues found in the customer service , consumer affairs , telemarketing and help desk professions. |
Customer Satisfaction Measurement Association « http://www.csmassociation.org/ | | An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company. |
Customer Service Benchmarking Association « http://www.csbenchmarking.com/ | | Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members. |
Customer Service Institute of Australia « http://www.csia.com.au/ | | Csia is a professional , membership-based body dedicated to improving the standards of customer service both at an individual level and at a corporate level across australian industry. it is also involved in the development of internationally accredited se |
Garden State Customer Service Association « http://www.gsicsa.com/ | | Promoting development and awareness of the customer service profession through networking , education and research. details about events and membership. |
International Customer Service Association « http://www.icsa.com/ | | Promotes the development and awareness of the customer service profession through networking , education and research. activities , publications , case histories , merchandise and related links. |
Mystery Shopping Providers Association « http://mysteryshop.org/ | | Formed for the purpose of strengthening the mystery shopping industry throughout the world. it is the organization's goal to improve and stimulate the acceptance , performance , reputation and use of mystery shopping services internationally. |
The Association of Support Professionals « http://www.asponline.com/ | | A national (u. s. ) organization dedicated to the advancement of the software support profession. members can join local chapters to share ideas , insights , and experiences with their colleagues. |
Toronto Chapter of the International Customer Service Association « http://www.icsa.on.ca/ | | Membership details , activities , newsletter , career opportunities , and contact information. |