«Top»  : «Business»  : «Customer Service»  : News and Media Sites
CRM & SFA Best Practices «
http://www.crm-best-practices.com/
Site Details: http://www.crm-best-practices.com/
  Features articles about using and setting up customer relationship management and sales force automation solutions.
CRM Blog «
http://www.crmblog.org
Site Details: http://www.crmblog.org
  News and commentary on crm topics , including software and implementation.
CRM Daily «
http://www.crm-daily.com/
Site Details: http://www.crm-daily.com/
  Crm news and information.
CRM Event «
http://www.crm-event.com/
Site Details: http://www.crm-event.com/
  Resource featuring weekly updated news and event schedules.
CRM Today «
http://www.crm2day.com/
Site Details: http://www.crm2day.com/
  Resource center featuring news , event and conference schedules , employment opportunities , case studies and articles.
CRMDirectory. com «
http://www.crmdirectory.com
Site Details: http://www.crmdirectory.com
  News , products , and tutorials for those interested in customer relationship management.
CSM «
http://www.customerservicemanager.com/
Site Details: http://www.customerservicemanager.com/
  Journal , advice and information for customer service professionals.
Customer Management Community (CMC) «
http://www.insightexec.com/
Site Details: http://www.insightexec.com/
  News , information , advice and best practice case studies.
Customer Service Group «
http://www.customerservicegroup.com
Site Details: http://www.customerservicegroup.com
  Resource for customer service , call center and helpdesk professionals.
Customer Service Point «
http://www.customerservicepoint.com/
Site Details: http://www.customerservicepoint.com/
  Articles on customer support and related subjects as crm , best practices , tools , books , quotes and skills.
destinationCRM. com «
http://www.destinationcrm.com/
Site Details: http://www.destinationcrm.com/
  Assisting in the development of customer-centric e-business initiatives and ventures in technology , communications , finance , retail , advertising , and healthcare industries.
eCRMGuide «
http://www.ecrmguide.com/
Site Details: http://www.ecrmguide.com/
  Customer relationship management and e-business news.
eCustomerServiceWorld. com «
http://www.ecustomerserviceworld.com/
Site Details: http://www.ecustomerserviceworld.com/
  Articles , case studies and white papers as well as news , information , advice and jobs.
European Centre for Customer Strategies (ECCS) «
http://www.eccs.uk.com
Site Details: http://www.eccs.uk.com
  Advice and information on customer relationship management including forums , articles , white papers , industry news , and analysis tools.
Orange County Business Journal «
http://ocbj.knowbase.biz/
Site Details: http://ocbj.knowbase.biz/
  The source for local business news and information.

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